Privacy Policy
Reiki & Sound Healing Ireland
Last Updated: 06 May 2025
Website: https://www.reikiandsoundhealing.com/
Contact: reikiandsoundireland@gmail.com | Tel: +353 87 772 3097

1. Introduction

At Reiki & Sound Healing Ireland, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Irish data protection laws.

2. What Information We Collect

We may collect and process the following personal data:

• Contact Information: Your name, phone number, and email address when you contact us or make a booking.

• Booking Details: Date and time of sessions, services requested, and other details relevant to your treatment.

• Health Information: If voluntarily provided (e.g., to tailor a healing session), this is considered special category data and will be treated with strict confidentiality.

• Website Data: Information collected via cookies or analytics tools (see Section 6).

3. How We Use Your Data

We use your personal data to:

• Respond to your inquiries and manage bookings.

• Provide holistic healing services safely and appropriately.

• Send appointment confirmations or relevant follow-up information.

• Maintain legal and professional records of treatments (if applicable).

• Improve our services and website functionality.

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your data under the following legal bases:

• Consent: When you voluntarily provide information (e.g., booking or health info).

• Contractual necessity: To deliver services you request.

• Legal obligation: For record-keeping, tax, or insurance purposes.

• Legitimate interest: For communication, service improvement, and protecting our business.

5. Data Sharing and Storage

We will never sell or rent your data. We only share your information with:

• Professional advisors (e.g., legal or tax advisors), if necessary.

• Service providers (e.g., website hosting or email systems) under secure agreements.

• Authorities if legally required (e.g., court order or public health).

Your data is stored securely within the European Economic Area (EEA).

6. Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and monitor performance. You can manage cookie settings in your browser.

We may use Google Analytics or similar tools to understand website traffic; data is anonymised where possible.

7. Data Retention

We retain personal data only as long as necessary:

• Contact and booking info: up to 7 years (in line with professional and insurance requirements).

• Email inquiries: typically deleted after 12 months unless relevant to ongoing service.

• Health information: stored securely and accessed only when needed.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Restrict or object to processing.

• Withdraw consent at any time (without affecting prior processing).

• Lodge a complaint with the Data Protection Commission (www.dataprotection.ie).

To exercise your rights, please contact us at reikiandsoundireland@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on our website with the updated date above.

10. Contact

For any questions or privacy concerns, please contact:
Reiki & Sound Healing Ireland
Email: reikiandsoundireland@gmail.com
Phone: +353 87 772 3097
Website: https://www.reikiandsoundhealing.com/